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24x7 TV Customer Support
Legal

Terms of Service the short version, then the long.

Last updated: 1 January 2026

These Terms of Service (“Terms”) govern your use of the website operated by 24x7 TV Customer Support Hyderabad and the doorstep repair services we provide. By using the Site or booking a service, you agree to these Terms.

1. Use of the website

  • You must be at least 18 years old to submit forms or book a visit.
  • You agree not to attempt to disrupt the Site or use it for unlawful purposes.
  • Content on this Site is for general information only and may change without notice.

2. Booking and scheduling

  • Visit slots are confirmed only after a written or verbal confirmation from our dispatcher.
  • Missed appointments without 2 hours’ notice may attract a re-scheduling fee.
  • Same-day service availability depends on technician load at the time of booking.

3. Pricing and payment

  • A visit charge covers the technician’s time and travel. It is communicated when you book and applies once the technician has visited.
  • The final repair quote (parts + labour) is provided in writing after diagnosis, before any work starts.
  • Payment is due on completion of the repair. We accept UPI, cards, and bank transfer.

4. Warranty

  • Every repair carries a written 6-month warranty, and the invoice serves as the warranty card.
  • Warranty covers the same fault. It does not cover physical damage, liquid damage, power-surge damage, or issues unrelated to the original repair.
  • Warranty is void if another technician opens the set after our repair.

5. Customer responsibilities

  • Provide accurate information about the TV (make, model, age) so the technician arrives with the right parts.
  • Ensure safe and reasonable access to the TV at the scheduled time.
  • Keep invoice and warranty card for future claims.

6. Limitation of liability

To the maximum extent permitted by Indian law, our total liability for any claim arising out of or related to the services we provide is limited to the amount you paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages.

7. Third-party services

We may reference third-party services (Google Analytics, Google Ads, payment gateways). Their terms apply separately and we do not take responsibility for their availability or behaviour.

8. Suspension or termination

We reserve the right to refuse service to anyone who is abusive to our staff, refuses payment after work is completed, or otherwise misuses our service.

9. Governing law

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad.

10. Contact us

Questions about these Terms? Email hello@24x7tvcustomersupport.com or call +91 76759 86622.

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